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 When you order, we need to know your name, e-mail address, shipping address, credit card billing address, credit card number, and expiration date. This allows us to process and fulfill your order. 30-day money back guarantee for Computer Copier, Fax and Printer Supplies.90-day replacement guarantee. We will never share, sell, or exchange any information about our clients to any third party under any circumstances, it's our pledge and guarantee.